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Privacy & Security

Privacy Policy

Last Updated: March 2025

At ORELIA LUXE, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines the information we collect, how we use it, and your rights regarding your data. By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect two types of information to provide you with a premium shopping experience:

  • Personal Information: Data you provide during purchase, newsletter signup, or contact, including name, email, phone, and shipping address.
  • Non-Personal Information: Automated data about your interaction with our site, such as IP addresses, browser types, and pages viewed.

2. How We Use Your Information

Your data helps us offer a seamless journey from browsing to delivery:

  • Process and fulfill your chosen jewellery orders.
  • Provide timely customer support and order updates.
  • Enhance our website performance and design.
  • Send curated promotional offers with your explicit consent.

3. Sharing Your Information

We value your trust. We do not sell or rent your personal data. We only share essential data with trusted partners (e.g., payment gateways and logistics) necessary to fulfill our service commitments to you.

4. Security Measures

We implement industry-leading security protocols to safeguard your information. Transactions are conducted via Secure Socket Layer (SSL) technology, and your data is stored in restricted, encrypted environments.

5. Cookies Policy

ORELIA LUXE uses cookies to understand your preferences and improve site functionality. You may choose to disable cookies in your browser, though some premium features may be affected.

6. Your Rights

You maintain full control over your data. You may request access to, correction of, or deletion of your personal records at any time by contacting our support concierge.